Access

Hull Truck Theatre prides itself on being a fully accessible venue, offering a range of assisted performances throughout the year, including audio described and captioned.
This page will help explain all the facilities available at Hull Truck Theatre and should help you plan your visit.

Click on the icons below for information specific to your needs or scroll down for general access information.

 

Wheelchair User logo
Wheelchair User
D/deaf, Deafened & Hard of Hearing logo
Deaf, Deafened & Hard of Hearing
Blind & Partially Sighted logo
Blind & Partially Sighted
Feedback button
Leave feedback about our access facilities
Around the Building button
Building Tour & Access
Additional Needs & Relaxed show button
Additional Needs

 

Audio descripton provides information about the visual elements of a production. The Box Office provides infra-red headsets, upon request and audio description is delivered live, in between dialogue.
Touch Tours are available one hour prior to the audio described show and allow visually impaired patrons the opportunity to familiarise themselves with the set, costumes and props. Places must be booked with the Box Office, 48hrs in advance.

Theatre captions are similar to television subtitles and convert spoken word in to visible text that provides deaf, deafened and hard of hearing people with access to live performances.
You can book the best view caption seats online, please contact the box office to set up this facility.
Relaxed performances are specifically designed to welcome people who will benefit from a more relaxed environment and include additional lighting, gentler sound effects and a friendly attitude to noise and movement in the auditorium.
Wheelchair spaces are available in both The Heron and Studio Theatres and can now be booked online. To set up this facility please contact the Box Office.
If you are going to be accompanied by an assistance dog please contact the Box Office, in advance of booking, so that we can make arrangements to either seat you together in the auditorium or dog sit for you.


Disabled & Essential Companion Discount

From July 2018, and the launch of our Sep - Dec 2018 season brochure, patrons who identify as disabled and require an essential companion, to be able to attend the theatre, will be offered half priced tickets* when purchased as a pair.

If your access needs require you to attend the theatre with more than one essential companion, or you have any questions regarding booking this concession, please call or email the box office to discuss how we can best provide a service that suits your needs.

If it is your first time booking the half priced access tickets please contact us so that we can discuss your requirements and set you up with the facility to be able to book these tickets online or at the box office.

If you do not need an essential companion ticket, but identify as disabled, you can still receive the cheapest possible ticket for that performance. These concessions are available online and at the box office.

*half priced tickets are based on Band A, standard priced tickets for each performance, and are not available with special offers and packages.

Parking

Parking is available next door at St Stephen's Shopping Centre multi-storey car park, accessible via Portland Place off Ferensway.

Upon entering the car park, take a ticket from the machine and drive through the barrier. Drive to the back of the car park towards the entrance to the Holiday Inn Express. You will see a sign for Hull Truck Theatre, by which there is direct lift access to the square approx. 50m from the entrance of the Theatre.

There are five disabled parking bays close to the lift, on Level 2 (two on Level 3), which are charged at the normal daily rate, or just £1 after 5.30pm – 11.59pm. 

Alternatively, there are five disabled parking bays on Portland Street, by the entrance to the multi-storey car park, which are free for blue badge holders. These spaces are to the rear of the theatre, approx. 150m from the main entrance and have no time limit.

Drop Off Point

There is a drop off and collection point 20 meters from the main theatre entrance on Ferensway.

Breastfeeding Friendly

We are proud to be a breastfeeding friendly organisation as part of the Breastfeeding Friendly Premises Award Scheme. Parents are welcome to breastfeed, bottle feed or express on the premises, and Hull Truck Theatre have been specially trained to offer parents any support they may need. Read our breastfeeding policy here.

Access Related Press

Hull Truck Theatre Access Case Study, by Danielle McLoughlin (Box Office Sales Manager, Hull Truck Theatre). Published by wewillthrive.co.uk

Guide to Accessible Theatres in the North, TickX