PAGE CONTENTS
1. Venue Experience Guide
2. Cafe Bar
3. Toilet Facilities & Baby Changing
4. Free Period Products
5. Breast Feeding Friendly & Hull Milk Trail
6. Free Children's Play Area
7. Sensory Items & Eat Defencders
8. Free WiFi
9. Seat Sizes
10. Booster Seats
11. More Access Information
12. Schemes & Initiatives
Hull Truck Theatre is open to the public Tue, Thu & Fri, 11am – 5pm (later on performance nights) and on a Wed & Sat, 10am – 5pm (later on performance nights).
1. Venue Experience Guide
We have created a Venue Experience Guide which may help you, or members of your party, make plans and prepare ahead of your visit. You can view the guide online here.
If you would like to arrange a pre-show visit to the theatre, we’d be more than happy to help. Please contact the Box Office on 01482 323638 or email boxoffice@hulltruck.co.uk
2. Shoot the Bull Café Bar
Shoot the Bull are our award-winning local catering partner and bar operator.
The café bar is open Wednesday and Saturday, 10am – 5pm (non-performance days) and 10am – evening show starts (performance days).
On all other days the café bar is open from 2 hours before a show starts. If there is no show, the café bar remains closed. Last food orders are 30 mins before the show begins. You can find more information and a menu online here.
3. Toilet Facilities & Baby Changing
There are male and female toilet facilities on the Ground Floor (female located through the door marked ‘Godber Studio’ and male located to the left of the bar).
There are all gender toilets on the Second Floor. You can access these by going through the door marked ‘Godber Studio’ and up the staircase on the left. If you are not able to use the stairs, and would like to use the all gender toilets, please let a Front of House staff member know and we can take you to the Second Floor via a lift.
Accessible Toilets / Stoma Friendly
We have two, individual, accessible toilets located by the female and male toilets, on the Ground Floor. When using these toilets please give priority to people whose need is more urgent and be aware that not all disabilities are visible.
Both of these accessible toilets are also #StomaFriendly and include additional shelf/hooks and #StomaAware information, alongside bins, mirror and accessible toilet signage.
Baby Changing
There is a larger cubicle in both the ground floor male and female toilets which include a pull-down baby change table. In the female toilets this cubicle is farthest from the entrance. In the male toilets this cubicle is the closest to the entrance. If you need any baby changing items, such as nappies or wipes, please speak to a member of the Front of House or Box Office team.
If you would like to use the all gender toilets and require baby changing facilities, please let a Front of House staff member know and we can bring you a portable baby changing table.
Changing Places
The closest Changing Places facility is located inside St Stephen’s Shopping Centre, a 2 min walk away. You can find more information about these facilities online here.
4. Free Period Products
Hull Truck Theatre is an inclusive venue and we provide free period products in all toilets (Male, Female, Accessible and All Gender), for anyone who may need access to them. To ensure that we can continue to provide these free of charge please only take what you need during your visit.
5. Breast Feeding Friendly & Hull Milk Trail
We are proud to be a breastfeeding friendly organisation as part of the Breastfeeding Friendly Premises Award Scheme. Parents are welcome to breastfeed, bottle feed or express on the premises, and Hull Truck Theatre have been specially trained to offer parents any support they may need.
Hull Truck Theatre is now part of the Hull Milk Trail; a new trail around Hull City Centre which shines a light on nine venues where anyone breastfeeding their baby can find a comfortable spot, and a supportive atmosphere. The aim of the trail is to ensure breast-feeding friendly spots are easy to identify, while also normalising breastfeeding through education.
6. Free Children’s Play Area
There is a free children’s play area located on the Ground Floor which includes books, beanbags, dress up items, sensory toys and a wooden puppet theatre. We ask that any items taken from the play area are tidied away before you leave the venue. Items (aside from sensory items) should not be taken into a performance. Children must be supervised by a responsible adult at all times. Management cannot accept responsibility for any injury caused.
The play area is available during theatre opening hours, Wed & Sat, 10am - 5pm / Tue, Thu, Fri, 11am - 5pm.
7. Sensory Items & Ear Defenders
We have a small number of ear defenders available to loan (baby, toddler and adult sizes) which can be useful for customers with auditory sensitivities. We also have a small number of wobble cushions and a range of sensory toys available.
Please feel free to bring with you any items that usually assist in coping with busy or noisy environments, including ear plugs, sensory toys or sunglasses.
8. Free WiFi
There is free WiFi available in Hull Truck Theatre, powered by our friends at KCOM. The password to login can be found on signage around the building. If you are not able to locate the password, please ask a member of the Front of House or Box Office team.
9. Seat Sizes
Stage 1
All standard seats, rows A - L, in Stage 1 are between 16-18" wide and 18" deep. These seats all have arm rests.
The seats on row M in Stage 1 are 18" wide and 16" deep. They are bar stool height, fully cushioned, have a back, arm rests and foot rest/step up. The foot rest is 12" from the ground and the seats are approx 29" from the ground.
All seats in Stage 1 are attached to one another, they are not freestanding.
Godber Studio
Seats on row A of Godber Studio do not have arm rests and are 16" wide by 16" deep. These are free standing seats.
Seats on rows B - L of the Godber Studio are 17" wide by 17" deep and have arm rests. These seats are attached to one another, they are not freestanding.
There is roughly 12" of legroom from edge of seat to the back of the seat in front.
If you need a larger seat we have spaces available, in both Stage 1 and the Godber Studio, which will allow us to add a freestanding chair. These measure 18.5" in width and do not have arms.
10. Booster Seats
Both Stage 1 and the Godber Studio have tiered seating and offer great views of the stage, over the rows in front. However, if anyone in your party would benefit from a booster seat please see a member of the Front of House team.
11. More Access Information
For more information about our access facilities and events please visit our access webpage here.
12. Schemes & Initiatives
Hull Truck Theatre staff are proud to be Dementia Friends, a programme created by the Alzheimer's Society to change people's perceptions of dementia, part of the Talking Tables initiative which aims to help combat loneliness and the Safe Places scheme, helping vulnerable people around the city stay safe. We are part of the Disability Confident Scheme, taking action to improve the recruitment, retention and development of disabled people, and Disability Arts Network (D.A.N). We are also a TIC friendly establishment, creating awareness and safe spaces for those with Tourettes and Tic disorders.
